Politique de remboursement

We are committed to ensuring your complete satisfaction with every purchase. To maintain the highest standards of quality and service, we have established a refined return process designed for your convenience and peace of mind.

Eligibility for Returns

To qualify for a return, please ensure that your item meets the following criteria:

• The product must be unused and in the exact same condition as when you received it.
• All original packaging must be retained and included with the return.

Timeframe for Returns

You have 30 days from the date of delivery to initiate a return request. We kindly ask that you review your items promptly upon arrival to ensure they meet your expectations within this period.

How to Initiate a Return

To begin the return process, please send an email to vowels_years_2q@icloud.com. Our dedicated support team will provide you with the specific return address and further instructions tailored to your order. Please note that returns sent without prior authorization may not be processed.

Refund Processing

Once we receive your returned item and verify its condition, we will proceed with your refund. Please allow 7-14 business days for the refund to be fully processed and reflected in your original payment method. The timing may vary slightly depending on your financial institution.

If you have any questions or require assistance, do not hesitate to contact us at vowels_years_2q@icloud.com. We are here to assist you with care and precision.